1 hour ticket response
We are specialized in providing a rapid and appropriate response to each helpdesk ticket sent by a client. Our knowledgeable customer service technicians will examine your situation and will offer you the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, our average response time has proved to be twenty minutes.
A Premium–Quality Help Desk Service
Each member of our support team has many years of experience in the Linux cloud website hosting plans sphere and the majority of them have been with us for at least five years. They all are prepared to answer all your inquiries in the most professional way possible.
An Easy–to–Browse Help Section
Included in the Control Panel is an intuitive Help section, which includes different information sources. You can search through a routinely updated knowledgebase offering web hosting account administration articles and website management articles, check our how–to video tutorials or browse our F.A.Q. section.