An Intuitive Help Center
In the Control Panel you will find an exhaustive Help Center section featuring a myriad of instructional articles and regularly asked questions. They are contributed by our support team of well–trained technicians. Simply type in your question and our clever software will return the most suitable answer.
Tutorial Video Clips
For all of you who wish to learn how to rectify a commonly experienced issue by watching a how–to video, we have added a compilation of video tutorials to our Control Panel. All the instructional video clips are short and simple to follow. They offer visual demonstrations of various website administration activities.
A One–Hour Support Ticket Response Guarantee
All our semi–dedicated servers are backed up by a 24–7 client care service and feature a 1–hour response time guarantee. Our professional customer service technicians will be available 24/7/365 and will remedy any issue that you may have within less than sixty minutes after the ticket submission. In most cases, a response will be given to you in less than twenty minutes.