A 99.9% Server Uptime
The major benefit of establishing your very own cloud website hosting platform is that you don’t have to be worried about compatibility issues – you set up a special set of software apps in such a manner so as to be compatible with a specific set of hardware elements. The end result is something a whole lot more stable and reliable, because there are much less possible chances of failure. We have set up our cloud hosting system using proven hardware components coupled with a seriously tweaked version of Security–Enhanced Linux in an attempt to create a totally risk–free environment for your personal web sites.
For this reason, with all our Linux cloud website hosting plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s vital to also build your own network architecture. That’s the reason why we set up a custom internal network in all our data center facilities. Relying on top–drawer Juniper routers and switches, our internal network allows for tremendously fast data transfer rates and is also fully redundant.
Therefore, you can enjoy a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, regardless of which hosting solution you’ve picked.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are unsatisfied with our hosting services, or if you consider them insufficient, or if you decide that you require a VPS plans instead of a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have full control over your domains even if you delete your account with us.
24/7 Technical Support
In case you run a hosting firm, your technical engineers are of crucial importance. For this reason, we’ve attentively picked a very skilled team of techs, each with many years of experience behind his back. With their help, our company offers 24x7 support with each of our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All questions are replied to in less than 60 minutes and our average response time is well under 20 minutes!