Many persons who start using their very first web hosting account, or change companies, typically have enquiries with regard to how particular tasks are completed or have hassles setting up different things like emails, site settings, etc. That is the reason why, some web hosts have prepared documentation with the most standard questions and problems so as to help their clients get info swiftly and easily. Consequently, the support team representatives can dedicate more time to real issues that given clients may be experiencing, since the solution for the smaller things will be available on the Internet and clients will be able to handle them without having to get in touch with the support staff. Having comprehensive documentation is exceptionally important, especially for new clients without any practical experience whatsoever, since the web hosting service entails a huge number of functions and lots of people can become confused about what action to take. A good knowledge base can both help you accomplish the procedures that you want and discover how the hosting service functions as a whole.
Extensive Online Documentation in Cloud Website Hosting
Our cloud website hosting
packages include an in-depth knowledge base where you can find information about all the problems that you may stumble upon and their resolutions. You can acquaint yourself with how to create and manage a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are accurate, but nevertheless you’re unable to send email messages, for example. We’ve made every effort to be as thorough as possible and to cover all possible options so as to save you time and to provide you with different solutions for each and every problem. The knowledge base comprises educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, whereas if you wish to check the entire collection of articles, you should visit the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers
offer an elaborate article library where you can find any information that you might need about our hosting services or about the Hepsia Control Panel that we use. We’ve compiled it on the basis of the feedback that we have acquired from our clients over the years and, hence, our articles touch on specific problems that you could run into and present the best means of correcting them, for instance receiving a 500 Internal Server Error message or being unable to send emails from your computer although you have the right SMTP server settings. The articles are available in each single section of the Control Panel and you can check them whenever you wish. They can help you enhance your knowledge not only about our services, but also about the web hosting service as a whole, as they contain exhaustive guides and general info such as what cron jobs or file permissions are.